Oh no! We’re so sorry to hear that! We will work to ensure we provide the best solution including issuing a refund after we have received your product, at least half full, once they are shipped back within 14 days of delivery. Please note that you are responsible for shipping costs and we recommend using a trackable delivery service as we are not responsible for refunding lost items.
Please notify us with your name, order number and reason for return via email at support@berriclearskin.com. Our mailing address is: BERRI-CLEAR SKIN CARE LLC,
2637 E. Atlantic Blvd,
Ste. 1202,
Pompano, Beach, FL 33062. If you prefer to chat over the phone, please call 954-673-7105 between the hours of 9am-4pm (EST).
If you have received a damaged item, we will gladly honor a replacement within 30 days of receipt at no additional shipping charge to you.